Support Coordinator for The Department of Science Teaching
Category:
IT and Engineering
Capacity:
Full Time
Job Number:
64312
Your role will include:
- Providing advanced technical support for the Moodle system and its plugins, including handling complex issues and change requests across all projects managed within the unit
- Conducting training sessions for Petal teachers, students, and other Institute stakeholders, and implementing system updates
- Accompanying and providing end-to-end technological support at conferences, professional development events, and other occasions
- Maintaining and updating documentation and procedure documents, including building user guides and creating an internal knowledge base for advanced support purposes
- Working across multiple interfaces within the Institute
Skills and abilities:
- Familiarity with LMS systems – advantage
- High proficiency in Hebrew and English, both written and spoken
- Full proficiency in Office applications
- Strong organizational skills, orderliness, accuracy, and attention to detail
- Ability to work both independently and as part of a team
- High level of service orientation and interpersonal communication