FAQs

To define/add a default language in Windows:

1. Click Start → Control Panel → Region and Language.
2. Open the Keyboards and Languages tab.
3. Click Change Keyboards, then click Add.
4. Double-click the language you wish to add, then select Keyboard and choose the desired language.
5. Click OK.

To minimize all your open windows into a single window, slide the heading line of the desired window quickly back and forth.
Repeat the same action to restore the windows to their previous state.

To create a new user on a computer:

1. Click Start and click the picture at the top of the menu.
2. Click Manage another account , then click Create a new account.
3. Enter the new user's name in English.

Spelling the end for paper notes, Sticky Notes enables you to list tasks and assignments, and jot down phone numbers and anything else you've been used to writing down on paper.

To create a new note:

1. Click Start and  enter Sticky Notes in the search box.
2. Start writing!

You may save additional time and effort by adding a shortcut to Sticky Notes on your desktop.

To personalize your Windows desktop background, right-click your desktop, click Personalize and choose the image you want as your background.

* You may select several images to enjoy a slideshow on your desktop. Click Desktop Background at the bottom of the window, check off the images you want to have in the slideshow with a V, and save the changes.

To personalize the color of your windows, right-click your desktop, click Personalize, click Window color and select your desired color. Don't forget to save changes.

You may use the Snipping Tool to capture the screen or any part of it, add notes to it, and save it as an image for later use. To do so:

1. Click Start and enter Snipping Tool in the search box.
2. Outline the object/area you wish to capture.

You may save additional time and effort by adding a shortcut to the Snipping Tool on your desktop.

Drag the window you wish to have on the right side of your screen to the right until it changes shape and locks into the right screen margin, then drag the second window to the left until it similarly changes shape and locks into the left screen margin. You may now work with both windows side-by-side.

To perform searches, enter the search term in either the search box situated at the top of every window, or the search box located on the Start menu. As you begin typing, the search will initiate automatically. You may alternatively initiate a search by pressing the [Windows]+[F] keyboard shortcut.

To install or remove installed applications:

1. Click Start, then click Control Panel.
2. Select Programs and Features and right-click the desired application.

Search libraries allow you to view various files within a single folder, despite the fact that these files are physically stored at different locations.

To view your files via a search library:

1. Click Start and enter Libraries in the search box.
2. Right-click the window that appears and click New, then click Library.
3. Add the files you want to have appear in this library.

Notes:

• You may choose files from anywhere on your computer.
• The library does not use any computer memory/storage.

It is advisable to perform the upgrade during the period, in which it is available, to avoid possible interruptions to your work. If you do not perform the upgrade manually, it will be applied automatically at the end of the availability period, and will result in open documents being closed, and the computer being fully rebooted.

The upgrade can be performed independently through the Software Center during its availability period, by following these steps:

1. Launch Software Center.
2. Access the Operating Systems tab.
3. Select Windows 11 25H2 Upgrade.
4. Click Install and wait for the process to complete (installation requires approximately an hour, though may sometimes take longer).

The upgrade option will only be shown on PCs that meet the Windows 11 upgrade requirements.

If you do not see the upgrade:

• Your computer may not meet the hardware requirements.
• Your computer may not have sufficient free disk space.
• There may be a compliance issue that needs to be addressed by your IT team. In this case, follow instructions received by e-mail, or contact the Service Desk.

The Institute's management system automatically checks computers' readiness for the upgrade.

You may additionally receive an e-mail notifying you of any of the following:

• Your computer is ready to upgrade.
• There is a problem that needs to be addressed.
• A backup is required, or disk space needs to be freed up.

Upgrade duration varies depending on your computer model and Internet connection speed.

Downloading the upgrade files and preparing the installation typically requires approximately 40 minutes on the Institute's network, and Windows 11’s bootup and installation phase will typically require anywhere between 15 and 30 minutes.

Yes. The upgrade requires that at least  30GB of free disk space be available.

If there is insufficient free space, the upgrade will not show up in Software Center.

It is imperative to back up important files before starting the upgrade process.

Users of computers, for which increased risk or lack of backups has been detected, will be issued notifications instructing them to back up prior to upgrading.

No. Your computer must be plugged in throughout the upgrade process, to avoid installation failure.

In case of upgrade failure:

1. Restart your computer.
2. Try initiating the upgrade via Software Center again.

Should the malfunction recur, submit a service call or contact the Service Desk.

If a compatibility issue is detected with an application or hardware device following the upgrade,  a service call should be initiated. The IT team will review compliance and provide a suitable solution.

To determine the operating system version installed:

1. Press the Windows key.
2. Type winver and press Enter.

The window that appears will show whether your computer is running Windows 10 or Windows 11, and will additionally list the current operating system’s version.

No. The upgrade must be performed with the computer connected to the institute's network, and the computer must be able to communicate with the Institute's management and distribution systems during the upgrade process.

If you're unsure if your workspace is suitable for an upgrade, contact the Service Desk.

Your computer may suffer multiple simultaneous problems. All reported issues must be addressed before your computer will be considered upgrade-ready.

Once all issues have been resolved, the system will update your computer’s upgrade readiness status automatically.