Service Desk

IT Service Desk

Call Center (Extension 4444)

Hours of availability:

• Sunday - Thursday: 08:00 - 17:00.
• Fridays and holiday eves: 08:00 - 13:00.

Online Contacts

You're welcome to get in touch with us by:

• Opening a ticket via the Service Desk.
• Sending e-mail to HelpDesk@weizmann.ac.il.

Remote Support

Users outside the Institute campus may receive remote Service Desk support.

Online Support Material

We invite you to check out the variety of user guides we provide, for such applications as BI software, Microsoft Office and Microsoft Outlook.

You're additionally welcome to refer to the FAQS provided on our site's various service pages, for answers to any questions you may have.

Library Help Desk

Call Center (Extension 3295)

Hours of availability:

• Sunday - Thursday: 08:00 - 16:00.

You may alternatively contact a specific faculty library during staff hours, or make contact via WhatsApp.

Online Contacts

You're welcome to contact us by:

• Making use of the "Ask a Librarian" form.
• Sending e-mail to library@weizmann.ac.il.

Online Support Material

Feel free to refer to tutorials and user guides for such Web sites and applications as EndNote, PubMed, Scopus, BrainNavigator and more.

Please also consider consulting our library FAQs, for answers to questions you may have.