General Internet Usage

	I work on a Weizmann machine yet when I try to access the Weizmann price lists from my browser I am told that only Weizmann users can access the lists.
	When I try to buy something online my browser just sits around forever after I click checkout or pay.
	I can not link to any ftp:// URLs.
	How do I download and play audio files from the web using RealPlayer on a PC?
	Why can't I use the Internal Services system on my Macintosh? I am using the latest version of Internet Explorer.
	How can I access the Internal Services system from home? I am connected to the internet via an external ISP and not via Weizmann.

Accessing Weizmann price lists

Make sure that your proxy is set properly in Netscape. In particular, your No Proxy On field must be set to ac.il. Get more details on setting your proxy.

Buying online

Make sure that your proxy is set properly for https (i.e. Secure Services Layer). If you use the automatic proxy configuration as suggested by the Computing Center (in Firefox, Mozilla, Netscape or Internet Explorer), this problem will not occur.

Cannot link to File Transfer URL's

Make sure that your proxy is set properly for ftp. If you use the automatic proxy configuration as suggested by the Computing Center (in Firefox, Mozilla, Netscape or Internet Explorer), this problem will not occur.

How can I download and play audio files from the web using RealPlayer on a PC?

In order to download and play audio files, you must configure RealPlayer.
The instructions for RealOne Player are slightly different.

RealPlayer Instructions

• Double click on the RealPlayer icon to open it
  
  
• Pull down on the View menu and choose Preferences
  
  
  • Click on the Transport tab:
    
  • Click on Use specified transport
    
  • Click on RTSP Settings, click on Use HTTP only, and click on OK
    
  • Click on PNA Settings, click on Use HTTP only, and click on OK
    
  • Click on the Proxy tab:
    
  • Click on Manually Configure HTTP proxy
    
  • Enter wwwproxy.ac.il , Port 8080 for the proxy server
  • In the box for Do not use proxy for enter *.il
    


• Click on OK

RealOne Player Instructions

• Double click on the RealOne Player icon to open it
  
  
• Pull down on the Tools menu and choose Preferences
  
  
  • Click on the Connection tab:
    
  • Choose Network Transports
    
  • Click on Manually configure connection settings
  • Click on RTSP Settings and clear all settings except for Attempt to use HTTP for all content and click on OK
    
  • Click on PNA Settings and clear all settings except for Attempt to use HTTP for all content and click on OK
    
  • Click on the Proxy tab:
    
  • Choose Use proxy
    
  • Enter wwwproxy.ac.il , Port 8080 for the HTTP proxy
  • In the box for Do not use proxy for enter *.il
    


• Click on OK

Using the Internal Services on Mac with IE?

The Internal Services system uses java applets. Apparently newer versions of MRJ (MacOS Runtime for Java) have a known problem when the system "primary script' is set to anything other than "Roman" (e.g. Hebrew, Cyrillic, Arabic, Japanese,...). Change your primary script to Roman, and you will be able to use the Internal Services system.

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