General Service Information
Requests for scientific equipment maintenance are to be set up as maintenance requests under the following categories—
שירות לציוד מדעי (scientific equipment maintenance) → הסכמי שירות, אחזקה מונעת ושבר (maintenance, preventative maintenance and breakage agreements) → הסכמי שירות, אחזקה מונעת ושבר (maintenance, preventative maintenance and breakage agreements) → Services
Important notes for establishment of a scientific equipment maintenance request:
- Requests for scientific equipment maintenance will be established as maintenance-classified requests, not as regular procurement requests.
- The request may include acquisition of a service contract, PM (preventative maintenance services), repairs (equipment service-related work and travel hours, remote support hours, replacement part installations) and more.
- In cases of service contract acquisition for a device, the service contract duration must clearly be specified in the request entry.
- Should data on maintenance conducted on the device over the year prior to establishment of the request or any other relevant data exist – this data is to be attached to the request.
Maintenance service suppliers, with whom we have Institutional service contracts:
- Danyel Biotech Ltd. (ILLUMINA equipment).
- Israel Science Bruker Ltd. (Bruker imaging devices).
- Bargal Analytical Instruments Ltd. (Thermo equipment).
- Getter Group Ltd. (ZEIZZ confocal microscopes).
- Becton Dickinson Israel Ltd. (BD quipment).
- Gamidor Diagnostics (1984) Ltd. (Tecan equipment).
- Ionix Analytical Sh.Sh Ltd. (Thermo equipment).
The devices maintained are detailed in the context of legal contracts signed with the suppliers.