Minimum Client Requirements for Connection to CIFS/SMB

The following clients are certified to work with StorWIS:

Minimum Client Requirements for Connection to CIFS/SMB
Desktop Class Server Class
  • Windows 7
    or higher
  • Mac OS X 10.7
  • Ubuntu 12.04 LTS


  • Windows Server 2003, 2008, 2008 R2 (64-bit) and 2012
  • CentOS 5, 6 and 6.4
  • Fedora 19
  • Suse 10 and 11
  • Red Hat 5 and 6


Instructions for Use 

Accessing a StorWIS Private User Folder

You must first register with Internal Services for the StorWIS - Big Data Storage service, then map StorWIS to the network drive, as appropriate for the particular platform you’re using (Windows, Macintosh and Linux), as follows:


On Windows PCs, the network drive needs be created and mapped manually. To do so:

  1. Open My Computer (or Computer, depending on the version of Windows being used).
  2. Click Map Network Drive.
  3. In the dialog that opens, enter the complete folder path (i.e. \\\users\user_ID) in the Folder field, check Reconnect at sign-in, check Connect using different credentials and click Finish.

  1. When mapping the drive, you will be asked to enter your user ID and password. Do so when prompted (be sure to enter wismain\ right before your user ID as shown below), and check Remember my credentials.


Restoring Files from System Snapshots on Windows

To restore files from snapshots:

  1. Right-click the desired folder, click Properties in the context menu that pops up, then click the Previous Versions tab in the dialog that opens.



  1. Locate the file or folder you wish to restore and click Copy… (so as to prevent current files from being overwritten) or Restore… (potentially overwriting current files).

You may alternatively restore files from snapshots by navigating to the hidden .snapshot folder located within each folder and copying any file you wish to restore from that folder to a desired destination.


To connect to the service from a Macintosh:

  1. Select the Connect to Server command from the Apple menu or press Cmd + K from Mac OS Finder. The following window appears:

  1. When connecting via SMB, enter the appropriate path, starting with smb:// in the Server Address field, as in the following example:


If connecting via CIFS, enter the appropriate path, starting with cifs:// in the Server Address field, as in the example below:


  1. When mapping the drive, you will be prompted for a user name and password. Enter your account’s user ID with the wismain\ prefix and your password, and check Remember this password in my keychain.



To connect to the StorWIS service from Linux:

  1. Run the following command:

smbclient \\\\\\Users -U wismain/user_id (user ID in example below is aaext4)

  1. Navigate to your user directory via the following command:

smb: \>cd user_id


  1. List the contents of the directory as follows:

smb: \user_id\> ls (user ID in example below is aaext4)

A listing similar to the following will be presented:

  1. To mount the StorWIS cifs volume in /etc/fstab, run the following command:

// /STORWIS cifs username=wismain\user_ID,password=password,defaults 0 0


  1. The commands listed in the following table are available.

  1. Enter the help command to list all smbclient commands (see below).

  1. To receive help for individual commands, type ? followed by the name of the command (see samples below).

  1. To capture the output of local commands, precede their name with ! (see examples below).

  1. To download all files matching a desired mask, enter the following command:

mget [mask] (mask in following example is dir1)

  1. To disable confirmation prompts, enter the prompt command prior to the mget command (see example below).